About your Stay

Policies, terms and conditions.

For guest convenience set out below are our hotel policies for your information when planning your stay at Freycinet Waters.

Check in and Check out times:

We welcome you to check in between the hours of 2pm and 6pm. Should you need to arrive later

than 6pm, please contact us before hand and we will arrange a late check in for you.

Check out is 10 am to allow us to prepare the rooms for the next guests.

Room Capacity:

Our guest rooms all accommodate a maximum of two adults as the property is not suitable for children under the age of 14 years old. Please be aware that if you arrive with children, we are unable to honour your booking.

Cancellations:

Should you cancel your booking within 48 hours of its 2:00pm commencement, this will incur the full charge of the booking. We appreciate that at times cancellations are necessary and outside of your control. Therefore, should you need to cancel or change your dates we ask that you give us as much notice as possible.

We always recommend you take out travel insurance for the duration of your holiday.

Payment:

We need your credit card details in order to confirm your booking, however, we DO NOT make a charge on your card until you leave.

We accept the following: Visa, Mastercard, Am Ex, CUP or Eftpos debit.

Smoking:

Please note that smoking is not permitted on the property.

Pets:

Because of our size and location we are unable to accommodate pets.